To promote child rights and enhance child protection through ICT innovations.
Childline Kenya's mission is to promote children's rights and enhance child protection in Kenya by delivering quality services through harnessing the power of ICT innovations. The organisation was established in 2004 with a remit to provide a 24-hour toll-free helpline for counselling and referral services to children, young persons and their families. We have since added chat and email counselling to our services and have developed a broad portfolio of outreach and educational projects.
By offering a communication channel to children in distress, Childline Kenya aspires to become an organisation that not only extends support and sanctuary to victims of abuse, but one that adds weight to the message that crimes against children will not go unchallenged. To this end, we work with a network of members and partners from across the child welfare and children's rights community to offer the full spectrum of support and advice.
Our vision is a society where every child is heard and children's rights and dignity are upheld at all times. The work of Childline Kenya is based on our core values of commitment, courage of conviction, integrity, competence, reliability and action.